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Politique d'expédition

No digital item (printables or Zoom backgrounds) will be charged for shipping, as well as any item that is modeled (i.e. wall frame, pen, etc) on their pages. 

After your payment has been cleared, you will receive immediate access to a download via your email and/or your registered account. Please do not hesitate to contact Our Joy Designs if you have any problems with downloading a digital item.

PayPal Payers: If you paid via Paypal and receive a "item shipped" notice, you will not receive any printed items but it is just to verify your printables order has been sent to the email provided.

JW GIFTS

All JW Gifts have various shipping and delivery times which can take between 3-14 days (US) and 5-20 days (International). Due to worldwide package delays from staffing shortages, please be patient with your local mailing system. A tracking number should be available after purchase.

REDBUBBLE ORDERS

If you are shopping via Redbubble for gift items, there will be a charge for shipping based on your location. Take advantage of their coupon options as they have them often for free or discounted shipping. For additional help with your Redbubble order or finding out your delivery status, make sure to have your order number handy and speak directly to them.